Employee Assistance Program
Life presents complex challenges. If the unexpected happens, you should have simple solutions to help cope with the stress and life changes that may result. That’s why The Hartford Ability Assist® Counseling Services, offered by ComPsych, can play such an important role. Our straightforward approach takes the complexity out of benefits when life throws you a curve. From everyday issues like job pressures, relationships and retirement planning to highly impactful issues like grief, loss, or a disability, Ability Assist is your resource for professional support. The service includes up to three face-to-face emotional counseling sessions per occurrence per year. This means you and your family members won’t have to share visits. You can each get counseling help for your own unique needs. Work-life services and counseling for your legal, financial, medical and benefit-related concerns are also available by phone.
Visit guidanceresources.com to access hundreds of personal health topics and resources for childcare, elder care, attorneys or financial planners.
- If you’re a first-time user, click on the Register tab.
- In the Organization Web ID field, enter: HLF902
- In the Company Name field at the bottom of personalization page enter: ABILI
- After selecting “Ability Assist program”, create your own confidential username and password
It feels good, knowing that you’re supporting those who depend on you. But sometimes that support needs to go beyond paying the bills. Your Life insurance coverage comes with access to a suite of services that go beyond the financial benefits – helping you and your loved ones through the moments that matter.
Some of the services available
• Will Preparation
• Funeral Planning
To access these services please register online via join.empathy/Hartfordcare
Once you register, access these services by calling 229-544-2332
Support, compassion and guidance are available for you and your loved ones. REGISTER ONLINE TODAY.
If you become disabled from an accident or are diagnosed with a critical illness, your first priority should be focusing on your treatment and recovery. What you don’t need is more stress about your care options, medical benefits, co-pays and other expenses.
To help, there’s ComPsych® HealthChampion – a service provided to you as part of The Hartford’s Ability Assist® EAP services.¹ HealthChampion helps take some of the burden off your shoulders, no matter what kind of health plan you have. Whether you have a self-funded plan, or a public or private health care exchange, the program can:
- Guide you through health care options
- Connect you with the right resources
- Advocate for timely and fair resolution of issues
To access help 24/7, please call 800-96-HELPS (800-964-3577)
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Frequently Asked Questions